
Whether you like them or not HTML emails and newsletters are here to stay, most of them you receive you will hopefully have subscribed to, so the chances are you have some interest in the content they contain, but what do you think of the design of them?
I receive some pretty lame looking emails so thought I’d write an article with some advice on designing a good HTML email.
Step 1: Old School
Firstly imagine you’re designing back in the day, email clients don’t handle html in the same way as web browsers, so forget flash, javascript, animated gif’s and video, you’re going to have to rely on good old traditional design values and basic HTML using tables to lay out your mails. Use a pure HTML editor to build it, BBEdit is a pretty good example, primarily you need a package that wont bloat your code with rubbish which will just break the email somewhere down the line. Unfortunately you’ll also have to leave most of your CSS skills at home too as email clients tend to strip out any CSS.
Step 2: The 500px rule
Bear in mind everyones email client will be set up differently, some users preview pane will display to the right of the screen, some at the top some at the bottom, either way the chances are that your email wont be displayed full screen like a website would. There is much debate about how wide a fully accessible email should be, personally I usually play it safe and stick to a width of 500 pixels, but anywhere between 500-600 pixels is a safe bet, don’t be afraid of the white space!!!
Step 3: Think about what they’ll see
Whilst users are pretty used to scrolling emails, think about what they’ll be able to see on first glance, the page fold will lie a lot higher than a standard website so make sure any important branding or information is right at the top, so the recipient knows who you are.
Step 4: High quality images
Spam is an ever increasing issue, and bad quality images used on your emails could lead recipients to believe your mail is junk without even reading it. Subscribe to the newsletter at www.splendia.com to see beautiful imagery put to use in an email, there’s no mistaking these newsletters for junk when they arrive in your inbox.
Step 5: There’s no need to tell them everyting
Avoid the temptation of telling the whole story or putting a whole campaign message into an email, entice them to find out more with a leading headline and a snippet of information to grab their attention, they can then click through to a landing page to find out more, this will leave your email feeling less cluttered and not too daunting to read.
Step 6: Be on brand
The chances are your newsletter will contain a link to your website, now this sounds blindingly obvious but I’m amazed at how many emails I receive where I click through to the site and they look like two different companies, ensure you carry your brand values consistently through all of your marketing material and don’t forget this includes your emails.
Step 7: Good house keeping
A few things EVERY html newsletter sent should contain.
- A link to view the email online
- An opt out facility
- A link to a privacy statement (if you don’t have one try the DMA’s privacy policy generator)
- A recognisable From address
- A relevant subject
Step 8: Create a template
There are a lot of bulk email sending providers out there Dot Mailer and Mail Chimp to name but a few, these services will allow you to create an HTML template which will then enable you to simply go online and refresh images and content for your next mail using the same template as you did before. Using a consistent template for your mails will save you time with each mail sent and also create a brand recognition.
Well there’s a few thoughts to help create well designed HTML emails, and that only just really touches the surface, Mail Chimp have produced a PDF which looks into this issue a little deeper and is well worth a read if you are designing marketing emails. I guess the main thing to consider is:
WOULD I WANT THIS ARRIVING IN MY INBOX?